b89bd's Privacy Policy
Your personal information is completely safe at b89bd. We are fully transparent about how we collect, store, and use your data, and what your rights are.
Introduction and Scope
This Privacy Policy ("Policy") applies to the b89bd platform and all services under it. b89bd operates a safe and reliable online betting and casino platform for players in Bangladesh. By using our website or registering an account, you are considered to have fully accepted the terms of this Policy.
We believe your personal information is your property. That is why at b89bd we collect only the information that is necessary, and we do not share that information with any unauthorised party. This Policy will tell you what information we collect, why we collect it, how we use it, and what your rights are.
If any part of this Policy is unclear to you, please contact us through our 24/7 live chat support or by email. Our support team is always ready to assist you entirely in Bengali.
Important: This Policy applies only to individuals aged 21 or older. b89bd does not allow minors to register an account or use the platform.
Information We Collect
Personal Identity Information
At the time of account registration, we collect the following information from you:
- Full name (Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Preferred language and time zone
- Government-issued ID details (for KYC verification when required)
Financial and Payment Information
To complete deposit and withdrawal processes, we collect:
- bKash, Nagad, or Rocket account number (for transaction verification)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Date and time of deposits and withdrawals
We do not store full credit card or debit card numbers on our servers.
Technical and Usage Information
When you use our platform, certain information is collected automatically:
- IP address and device identifier
- Browser type and operating system
- Login time, pages visited, and session duration
- Information collected through cookies and tracking technologies
- Gaming history and betting patterns
Communication Information
When you contact us, we collect:
- Live chat conversation history
- Email correspondence content
- Records of complaints and their resolutions
- Information provided in surveys or feedback forms
This information is retained for service quality improvement and dispute resolution.
Purpose of Data Use
b89bd uses your information for the following legitimate purposes:
Account Management and Verification
Your information is used to create, manage, and secure your account. It is essential for age verification (21+), identity confirmation, and preventing multiple accounts.
Payment Processing
Financial information is used to correctly process your deposit and withdrawal requests and to prevent fraud. Identity verification is mandatory for a minimum deposit of ৳100 and a minimum withdrawal of ৳1,000.
Customer Service Improvement
Our 24/7 Bengali live chat support team uses your account history and previous communication records to resolve your issues quickly.
Responsible Gaming Assurance
By monitoring your gaming patterns, we identify problematic behaviour and, where necessary, recommend setting limits or taking a temporary break. This is done entirely in your interest.
Meeting Legal Obligations
Retaining certain information is legally required under applicable laws and regulations for record keeping, anti-money laundering (AML) compliance, and other regulatory requirements.
Platform Development and Analytics
Aggregated and anonymised data is analysed to improve user experience, customise new game and bonus offers, and evaluate platform performance.
Data Sharing and Disclosure
b89bd does not sell or rent your personal information to third parties. However, information may be disclosed in the following limited circumstances:
Trusted Service Providers
A minimum necessary amount of information may be shared with selected third parties who assist in operating our platform (such as payment processors, technology infrastructure providers, and game developers). All such partners are bound by strict confidentiality agreements and may use the information only for the specified purpose.
Legal Authorities
We may be required to disclose certain information to government authorities pursuant to a court order, a lawful request from an investigative body, or applicable law. In such cases, we always provide only the minimum necessary information.
Business Transfers
In the event of a business merger, acquisition, or asset transfer, your information may be transferred. However, the receiving party will be required to comply with this Privacy Policy and you will be given prior notice.
We never sell your information to advertisers or marketing third parties. Your privacy is the highest priority at b89bd.
Data Security Measures
b89bd follows the highest industry standards to protect your information. Our security measures include:
SSL Encryption
Our entire platform is protected by 256-bit SSL encryption. All data transmitted between your browser and our servers is fully encrypted.
Two-Factor Authentication
Two-Factor Authentication at the time of account login protects your account from unauthorised access.
Regular Security Audits
Our systems undergo regular security audits. Any vulnerabilities are identified and resolved quickly to keep your information secure.
Restricted Access
Only authorised staff, and only when required to perform their duties, may access your information. Logs of all access are retained.
Secure Data Storage
Your information is stored in encrypted form on secure servers. Passwords are never stored in plain text; they are kept only in hashed form.
Fraud Prevention
Suspicious transactions and account activity are automatically monitored using an advanced fraud detection system.
Cookie Policy
What Are Cookies and Why We Use Them
Cookies are small text files stored in your browser. b89bd uses cookies for the following purposes:
- Essential cookies: Maintaining login sessions, security verification, and ensuring the basic functionality of the platform.
- Functional cookies: Remembering your preferred language, game filters, and other settings.
- Analytics cookies: Analysing platform usage patterns to improve service quality (data in anonymised form).
You can disable cookies through your browser settings, but doing so may limit some functionality of the platform.
Your Rights
As a user of b89bd, you have the following rights over your own personal information:
Right to Access Information
You have the right to know what information we have stored about you. By visiting your account settings or contacting us, you can obtain a copy of your personal information.
Right to Correct Information
If any of your stored information is incorrect, you can request that it be corrected. Providing accurate information is important for your security and uninterrupted service.
Right to Delete Information
When closing your account, you can request that your information be deleted. However, due to legal obligations, some information may need to be retained for a specified period.
Right to Object to Data Processing
You may object at any time to the use of your information for marketing purposes. We will action your request as quickly as possible after receiving it.
To exercise any of your rights, contact us via live chat or send an email to [email protected]. We aim to respond to your request within 72 hours.
Data Retention & Policy Changes
How Long We Keep Your Data
We retain your information for as long as your account remains active. Even after account closure, certain information is kept for a defined period to meet legal requirements, resolve disputes, and maintain financial transaction records. Once that period ends, the information is securely deleted or anonymised.
Policy Update Notifications
We may update this privacy policy from time to time. For any significant changes, we will notify you via your registered email address or through a notice displayed when you log in to the platform. The updated policy will take effect from the date it is published.
Children's Privacy
b89bd is a platform operated exclusively for users aged 21 and above. We do not knowingly collect or process personal information from any minor. If we become aware that a minor's information has been collected, we will immediately close that account and delete the data. If a parent or guardian suspects their child is using b89bd, please contact us without delay.
Contact Us
For any questions, requests, or complaints regarding the privacy policy, please contact us directly. b89bd's dedicated privacy team is always ready to address any concerns you may have.
Get Privacy Support
Our team is available 24/7 to serve you — get an instant response in Bengali.
[email protected]