How can I help someone I know who is in trouble?

Start by speaking calmly with them and listening without judgement. Email b89bd's support team at support@b89bd.cam — we will offer guidance while maintaining full confidentiality. If needed, encourage them to seek professional mental health support.

For ages 21+ only

b89bd's commitment to responsible gaming

We believe entertainment is at its best when it stays within safe limits. b89bd is always by your side with deposit limits, self-exclusion, and 24/7 support to keep you protected.

What is responsible gaming and why does it matter

Online betting and casino gaming is essentially a form of entertainment. But like any form of entertainment, it should be enjoyed in a thoughtful and measured way. b89bd always wants its players to play for fun, not as a way to relieve financial pressure.

Responsible gaming means playing while maintaining full control over your time and money. It means setting a budget before you play, not chasing losses, and not letting gaming take priority over family, work, or education.

We have built tools and policies into our platform to keep you safe. On this page you will learn how to use b89bd's responsible gaming features and where to find help when you need it.

Remember: Gaming is for people aged 21 and above only. If you feel that playing is getting out of control, contact our 24/7 live chat right now or use the self-protection tools below.

Our protection features

21+ age verification

Age verification is mandatory when opening an account at b89bd. Only people aged 21 or above may play games and place bets on our platform. Accounts belonging to minors will be closed immediately.

Setting deposit limits

You can set a maximum daily, weekly, or monthly deposit limit at any time. Once a limit is set, it takes effect immediately. Reducing a limit takes effect straight away; increasing a limit is subject to a set waiting period.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a given period. Once that amount is reached, the system will automatically stop you from continuing to play. This tool is especially effective at reducing financial losses.

Time-out break

If you feel you need a short break, take a time-out from 1 day up to 6 weeks. During this time your account will be temporarily closed. Your account cannot be reactivated before the time-out period ends.

Self-exclusion

If you feel you need to stay away from gaming for an extended period, choose self-exclusion. You can select any duration from 6 months up to 5 years. No promotional emails or communications will be sent during the exclusion period.

24/7 Bangla support

Our support team is available around the clock for any gaming-related concerns or worries. Speak in Bangla, tell us your problem — we will stay by your side and point you in the right direction. Come to live chat or send us an email.

Recognising the signs of problem gambling

Problem gambling starts gradually and often the person does not realise it themselves. If the following signs appear in you, it is time to seek help:

Repeatedly playing to recover losses
Hiding your gambling from family or friends
Trying to stop playing but being unable to
Using money meant for important bills or expenses on gaming
Losing sleep while thinking about gambling
Seeing gaming as a solution to financial pressure
Neglecting work, family, or social life

Ask yourself these questions

Is gaming affecting your daily life? Answer the following questions honestly:

Am I spending more than my set budget?
Am I playing more out of fear of losing than out of hope of winning?
Is my family worried about my gaming?
Am I playing with borrowed money or taking on debt to play?
Do I feel irritable when I am not gaming?

If the answer to any one of these is "yes", pause for a moment and get in touch with us.

How to use the protection tools

Log in to your account

First, log in to your b89bd account. To go to the login page, select "b89bd Login" from the top menu.

Go to account settings

After logging in, click the account icon and look for the "Responsible Gaming" option.

Choose your preferred limits

Select any option — deposit limit, loss limit, session limit, or time-out — and set the value that suits you.

Confirm

Once you confirm a limit, it will take effect immediately. A confirmation message will be sent to your email.

Contact us if you need help

If you are unable to adjust the settings yourself or need urgent assistance, contact our 24/7 live chat or reach us at [email protected].

More about self-exclusion

Self-exclusion is the strictest protection measure available. Once activated:

You will not be able to log in to your account
No deposits can be made
No games can be played
Promotional communications will be stopped
It cannot be cancelled before the set period ends

Self-exclusion periods are 6 months, 1 year, 2 years, or 5 years — your choice.

Any balance held during exclusion can be withdrawn. The minimum withdrawal amount is ৳1,000.

Safe gaming tips

Do these

Set a budget before playing and stick to it
Think of gaming as entertainment, not a source of income
Take regular breaks and respect time limits
Only play with money you can afford to lose
Talk openly with family and friends about your gaming
Play with a clear head and in a normal state of mind

Do not do these

Do not place bigger bets to try to recover losses
Do not play with borrowed money or by taking on debt
Do not play when you are under stress or feeling low
Never start playing with the certainty that you will win
Do not use household money for betting
Do not game in front of children or on their devices

Protection guidelines for parents

If you have underage members in your household, make sure they can never access your b89bd account or device. Some important steps:

Keep your account password strong and do not share it with anyone. Use parental control software on your device. Make sure the b89bd page is logged out in your browser.

If your child somehow gains access to the account, contact [email protected] immediately. We will act quickly and take the necessary steps.

Contact information

Frequently Asked Questions

After logging into your b89bd account, you will find all the tools under the "Responsible Gaming" section in your profile settings. Deposit limits, loss limits, time-out, and self-exclusion — everything is right there. If you need help, contact us via live chat.

Yes, you can withdraw any balance remaining in your account even during self-exclusion. The minimum withdrawal amount is ৳1,000. To make a withdrawal, contact us directly at [email protected] or get assistance through live chat.

Time-out is a short-term break — from 1 day up to 6 weeks. Once the period ends, your account is automatically reactivated. Self-exclusion is a long-term measure — from 6 months up to 5 years. It cannot be cancelled before the period ends.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit is subject to a set waiting period — which prevents you from changing your decision in a rush. This policy is in place for your protection.

Start by speaking calmly with them and listening without judgement. Email b89bd's support team at [email protected] — we will offer guidance while maintaining full confidentiality. If needed, encourage them to seek professional mental health support.

Yes, b89bd automatically analyses gaming activity patterns. If any unusual behaviour or signs of a potential problem are detected, our team may proactively reach out. Our goal is always to ensure your wellbeing and safety.

Play safe, enjoy the entertainment

Play responsibly at b89bd. Browse our games, enjoy cricket and slots, or check the FAQ for any questions.

Go to Home View Cricket View Slots b89bd Casino View FAQ